Terms of Service
Last Updated: December 2024
1. AGREEMENT TO TERMS
This agreement (“Agreement”) constitutes a legal agreement between you (“you,” “your,” or “User”) and Linxio Inc. (“Linxio,” “we,” “our,” or “us”). By using the platform and services offered by Linxio (“Platform”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Platform. These Terms incorporate by reference our Privacy Policy, Cookie Policy, Data Processing Agreement, and any applicable affiliate or reseller agreements.
2. CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time, effective upon posting. Your continued use of the Platform constitutes acceptance of the updated Terms.
3. ELIGIBILITY
•You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Platform.
•The Platform is intended for business use only and is not for personal use.
•By registering, you represent and warrant that all information provided is accurate, current, and complete.
4. SERVICES PROVIDED
Linxio provides access to a business management and customer relationship platform. The services include features for customer communications, marketing, sales automation, and integrations with third-party services (“Services”). Linxio may add, modify, or discontinue Services at its discretion.
5. USER OBLIGATIONS
5.1 Prohibited Uses
You may not use the Platform:
•In violation of any applicable laws or regulations.
•To transmit harmful, offensive, or otherwise inappropriate content.
•To reverse-engineer, decompile, or disassemble any portion of the Platform.
5.2 Compliance with Laws
You are solely responsible for ensuring that your use of the Platform complies with all applicable local, national, and international laws, including but not limited to:
•Data protection and privacy laws (e.g., GDPR, CCPA).
•Telecommunication laws (e.g., TCPA, CAN-SPAM).
•Export control regulations.
5.3 User Data
You must provide adequate notices and obtain consents from your customers regarding the collection and processing of their data through the Platform.
6. ACCOUNT MANAGEMENT
6.1 Account Ownership
The individual or entity creating the account is deemed the owner of the account. In case of disputes, Linxio reserves the right to determine ownership based on supporting documentation.
6.2 Security
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access.
7. PAYMENTS AND FEES
7.1 Fees
All fees for using the Platform are non-refundable unless otherwise specified in a separate agreement.
7.2 Taxes
You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities.
8. INTELLECTUAL PROPERTY
All content, features, and functionality on the Platform, including trademarks, copyrights, and other intellectual property, are owned by Linxio or its licensors.
9. THIRD-PARTY SERVICES
The Platform may integrate with third-party services. Linxio is not responsible for the availability or performance of such services. Use of third-party services is governed by their respective terms.
10. PRIVACY AND DATA PROCESSING
By using the Platform, you agree to the collection, processing, and storage of your data as outlined in our Privacy Policy. Linxio acts as a data processor for user-provided data, ensuring compliance with applicable data protection regulations, including GDPR and CCPA.
11. WARRANTIES AND DISCLAIMERS
The Platform is provided on an “AS IS” and “AS AVAILABLE” basis. Linxio disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Linxio’s liability is limited to the fees paid by you in the three months preceding the claim. Linxio shall not be liable for indirect, incidental, or consequential damages.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold Linxio harmless from any claims, damages, liabilities, or expenses arising from your use of the Platform, including but not limited to violations of these Terms.
14. GOVERNING LAW AND DISPUTE RESOLUTION
14.1 Governing Law
These Terms are governed by the laws of the United Arab Emirates (UAE), Switzerland, the European Union (EU), Canada, and the United States, depending on the jurisdiction applicable to your use of the Platform.
14.2 Arbitration and Class Action Waiver
Disputes will be resolved through binding arbitration, and users waive the right to participate in class actions. Arbitration will occur in Dubai, UAE, or another mutually agreed location.
15. TERMINATION
Linxio may terminate or suspend your access to the Platform at its discretion for any violation of these Terms.
16. CONTACT INFORMATION
For questions about these Terms, contact us at:
•Email:
•legal@linxio.io
•privacy@linxio.io
•Addresses:
•UAE Office:
Emma42 – FZCO
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
•Canada Office:
Emma42 Inc.
5013 Rue de Verdun, Montreal, H4G 1N5, Canada