Privacy Policy
Last Updated: December 2024
1. Overview
Linxio Inc. (“Linxio,” “we,” “us,” and “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information. This Privacy Policy outlines how we process your Personal Information globally in compliance with:
•General Data Protection Regulation (GDPR) – Europe
•Federal Act on Data Protection (FADP) – Switzerland
•California Consumer Privacy Act (CCPA) – United States
•Personal Data Protection Law (PDPL) – UAE
•Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada
•Other applicable privacy laws in regions where Linxio operates.
By using the Platform or providing your Personal Information to us, you agree to the terms of this Privacy Policy.
2. Scope
This Privacy Policy applies to:
•All users of Linxio services globally.
•Our websites, applications, and interactions with customers, partners, and employees.
3. Information We Collect
A. Categories of Personal Information
1. Identifying Information: Name, email, phone number, address.
2. Professional Information: Job title, company name.
3. Financial Information: Billing details and payment history.
4. Technical Information: IP address, device type, cookies, and analytics data.
5. Preferences: Communication preferences, marketing opt-ins.
B. Non-Personal Information
Data that does not identify you directly, such as aggregated usage data, device metrics, or anonymized analytics.
C. Sensitive Information
We may process sensitive data (e.g., health information, biometrics) only where explicitly required by law or your consent.
4. How We Collect Information
1. Directly from You:
•When you create an account, make a purchase, or submit a form.
2. Automatically:
•Through cookies, web beacons, and tracking technologies.
•For more information, see our Cookies Policy.
3. From Third Parties:
•Public databases, marketing platforms, and social media integrations.
4. From Business Partners:
•Affiliates, service providers, and joint ventures.
5. How We Use Your Information
1. Providing Services:
•To process transactions, deliver services, and maintain customer relationships.
2. Improving User Experience:
•To customize the Platform and enhance performance.
3. Legal Compliance:
•To comply with regulatory requirements globally, including Swiss LPD and GDPR.
4. Marketing and Advertising:
•To send promotional content (with your consent where required).
5. Fraud Prevention:
•To detect, investigate, and mitigate fraudulent activity.
6. Legal Basis for Processing Personal Information
We process your Personal Information under the following legal bases, depending on your location:
•Consent: Where you have provided explicit consent.
•Contractual Necessity: To fulfill contractual obligations.
•Legal Obligations: To comply with laws or regulations, including Swiss and EU requirements.
•Legitimate Interests: For business operations, fraud prevention, or user experience improvement (balanced with your rights).
7. Sharing Your Information
We may share your Personal Information with:
1. Affiliates and Subsidiaries: To provide unified services globally.
2. Service Providers: For hosting, analytics, payment processing, and marketing.
3. Legal Authorities: When required by law, including Swiss LPD compliance.
4. Partners: For joint marketing, promotions, or service enhancements.
We do not sell Personal Information for monetary compensation.
8. International Data Transfers
Linxio operates globally, and your Personal Information may be transferred and processed outside your country of residence.
•For the EEA and Switzerland: We use Standard Contractual Clauses (SCCs) or equivalent safeguards for GDPR and FADP compliance.
•For the UAE: Cross-border transfers comply with UAE PDPL regulations.
•For other countries, we ensure equivalent protections are in place.
9. Retention of Your Information
We retain your Personal Information only as long as necessary to:
•Fulfill contractual and business needs.
•Comply with legal, tax, and regulatory obligations under GDPR, FADP, and other applicable laws.
•Resolve disputes and enforce our agreements.
We may sometimes anonymize data for research or statistical purposes indefinitely.
10. Your Privacy Rights
A. Europe and Switzerland (GDPR/FADP):
•Access: Request a copy of your Personal Information.
•Rectification: Correct inaccuracies in your data.
•Erasure: Request deletion of your data (subject to legal obligations).
•Restriction: Limit how your data is processed.
•Portability: Transfer your data to another provider.
•Objection: Opt out of certain types of processing.
B. California (CCPA):
•Know: Access categories of data collected.
•Delete: Request deletion of your data.
•Opt-Out: Decline sale or sharing of your data.
•Non-Discrimination: No penalties for exercising your rights.
C. Canada (PIPEDA):
•Access and Correct: Review and amend your data.
•Withdraw Consent: Opt out of non-essential data processing.
D. UAE (PDPL):
•Access and Erasure: Request data access and deletion.
•Objection: Restrict data processing in specific cases.
If you want to exercise your rights, please get in touch with us at privacy@linxio.io.
11. Security Measures
We implement administrative, technical, and physical safeguards to secure your Personal Information. While we strive for 100% security, no method is entirely risk-free.
If you suspect unauthorized access, contact us at security@linxio.io.
12. Children’s Privacy
Linxio does not knowingly collect Personal Information from children under 16. If you believe we have collected such information, please get in touch with us immediately.
13. Compliance by Jurisdiction
Linxio complies with all applicable laws, including but not limited to:
•GDPR (Europe): Protecting personal data rights and ensuring secure transfers.
•FADP (Switzerland): Ensuring the lawful processing of data for Swiss residents.
•CCPA (California): Transparency and data rights for California residents.
•PIPEDA (Canada): Safeguards for Canadian residents’ data.
•PDPL (UAE): Protecting personal data within the UAE and ensuring lawful transfers.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Linxio Inc.
•Dubai Office:
Emma42 – FZCO
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
•Canada Office:
Emma42 Inc.
5013 rue de Verdun, Montreal, H4G 1N5, Canada
•Switzerland Office:
[Specify Address, if applicable]
Emails:
•Privacy inquiries: privacy@linxio.io
•Legal inquiries: legal@linxio.io
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or other means.